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Have you ever wondered which operator has the best Fixed broadband network experience, and most importantly WHY?

Speed is not everything and the industry is trying to adapt to meet the needs of customers when using real services. Typical end-users do not necessarily benefit much from download speeds of multiple 100Mbps (not yet). End-users just use a small percentage of those headline speeds when web browsing, streaming and any other internet regular activities.

Indeed, some experience categories such as Reliability (how consistent a network performs) or CDN performance (how your contents are served) are way more relevant in the Digital Era than just performing a throughput and ping test against (optimized) test servers to infer the customer experience.   

In this report, related to our our Blog Post "BT Tops Fixed Broadband Quality of Experience in the UK and Across Europe" you will find:

• Top performance insights and TRUE QoE KPIS for 4 main fixed broadband operators in UK
• Fixed Broadband Experience Awards for best-performing operators
• Performance on reliability, accessibility, time-to-content and value for speed, across regular end-user activities, like web browsing, using social networks, gaming etc

Our report reveals in the analysis of the real field measurements and true QoE KPIs that some operators have a better experience while others do not so much according to fixed broadband expectations. 

Upon approval of your request, you will receive a confirmation email containing a link to download the report. Please note that an active work email address is required to receive the report. If you did not provide a correct work email, we kindly ask you to review and update your request accordingly.

MedUX is planning to perform this benchmarking campaign on a recurring basis, and offers access to continuous 24/7 measurements on-demand. Discover more by reaching out to us at hello@medux.com to explore potential collaborations in upcoming campaigns. 

In the meantime, you may also want to have a look at our recent Blog Post and download a copy of our report about 5G Experience in Europe: "All 5G networks are not created equal: Unveiling the TRUE QoE of 5G in Europe (II)".

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